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HIBW Case studies

Addenbrooke’s Hospital, Cambridge Zinwave Active DAS

Client: Cambridge University Hospitals NHS Trust (CUH)
Location: Addenbrooke’s Hospital, Cambridge Biomedical Campus
Number of Tenants: 20,000 Staff, Patients & Visitors daily
Solution: Zinwave DAS connected to O2, Vodafone & EE 3-Sector Base Stations
Completed: 15th September 2017
Description: Addenbrooke’s had the foresight in 2017 to invest in a Zinwave Distributed Antenna System (DAS) to boost the EE, O2 & Vodafone phone signals inside the hospital

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which otherwise had large coverage black spots, especially in E&A. We surveyed, designed, supplied, installed, commissioned and maintain a 3-Sector Zinwave Active DAS on a 4hour Call to Fix SLA (Service Level Agreement). A recent national BBC News clip showed a highly dedicated Critical Care Nurse working with Covid-19 patients at the height of the pandemic using mobile phones to FaceTime two elderly patients, married for 60 years, she was caring for, both ill with Corona Virus but isolated in separate wards to provide reassurance. O2 upgraded their 4G Base Stations at the height of the pandemic to provide higher data capacity without us having to upgrade the DAS.

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Broomfield Hospital Zinwave Active DAS

Client: Mid Essex NHS Trust
Location: Broomfield Hospital, Chelmsford
Number of Tenants: 4000 Staff, Patients & Visitors
Solution: Zinwave DAS connected to EE, O2 & Vodafone 2-Sector Base Stations
Completed: 25th February 2015
Description: We surveyed, designed, supplied, installed, commissioned and maintain the Zinwave multi-operator 2G/3G/4G DAS carrying EE, O2 & Vodafone mobile phone services

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in the hospitals newest (PFI) wing and the executives’ corridor. We obtained the first Zinwave DAS UK Mobile Network Operator’s JOTS (Joint Operators Technical Specification) technical approval for this from O2, Vodafone & EE and their sign-off of the installation. The system has been fault-free since Go-Live (+5years) and EE, O2 & Vodafone all upgraded the 4G services during the height of the Covid-19 pandemic in April 2020 to provide higher data capacity and reliable VoLTE voice calls for senior management & clinicians; we didn’t need to enter the lockdown hospital and upgrade the DAS, it was future proof from day 1.

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NatWest Group HQ, Gogarburn, Edinburgh, Zinwave Active DAS

Client: NatWest Group (RBS)
Location: HQ Gogarburn, Edinburgh
Number of Tenants: 6000 Staff
Solution: Zinwave DAS connected to EE & O2 3-Sector Base Stations
Completed: 29th May 2018
Description: NatWest Group (formerly RBS) concluded over 4 years ago that if you wanted to save very significant amounts money on business telephony get rid of your

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desk phones and use mobile phones! This Mobile 1st policy proved doubly wise when the Covid-19 pandemic hit and staff were asked to work from home. In an almost seamless “business as usual” transition their existing corporate providers of mobile SIMs (EE) and devices (Computacenter) deployed many thousands of additional units to enable virtually all of their office and branch-based staff to work remotely. It’s anticipated that 20-25% of staff will return to their offices which benefit from previously installed & maintained multi-operator (EE, Vodafone & O2) mobile phone signal boosting systems, several of which Herbert In-building Wireless Ltd maintain, including their Head Offices in Gogarburn, Edinburgh.

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Royal Papworth Hospital, Cambridge Zinwave Active DAS

Client: Royal Papworth Hospital NHS Foundation Trust
Location: Royal Papworth Hospital, Cambridge Biomedical Campus
Number of Tenants: 4,000 Staff, Patients & Visitors daily
Solution: Zinwave DAS connected to O2, Vodafone & EE 3-Sector Base Stations
Completed: 18th April 2019
Description: Royal Papworth understood the importance of mobile phone communications from within the hospital and chose the same DAS system as

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Addenbrooke’s hospital next door, but added Crash Team Paging over the DAS. Royal Papworth hospital headed up the Regional Covid-19 response with Dr Roger Hall, Medical Director, leading this Clinical Decision Cell. As such and given it’s 100year history of world leading expertise in Heart & Lung disease, it was unsurprising that critical ill Corona Virus patients were transferred to Royal Papworth from some London hospitals to ease their burden during the most challenging & stressful times. A Covid-19 patient said on BBC News “it was a godsend to be able to FaceTime each other when survival was so uncertain”. O2 upgraded their 4G Base Stations at the height of the pandemic to provide higher data capacity without us having to upgrade the DAS.

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One Angel Court, City of London Huawei Active DAS

Client: StrattoOpencell
Location: 30 Throgmorton Street, London EC2R 7HJ
Number of Tenants: 2,600 Occupants daily
Solution: Huawei Lampsite v3 Active DAS connected to O2, Vodafone & EE 3-Sector Base Stations
Completed: August 2019 for O2 & Vodafone, January 2020 for EE
Description: Stanhope plc understood the importance of good mobile phone connectivity within their multi-tenant office building in the City of London to ensure floors were let

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quickly once this major refurbishment was finished. We designed and obtained the 1st UK Mobile Network Operator (MNO) approvals for the Huawei Lampsite v3 active DAS as specified by StrattoOpencell and it was another UK 1st when we completed the install in Angel Court in May 2019. StrattoOpencell handled all of the MNO negotiations and we carried out all of the mobile signal coverage & quality tests.

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Sky Duke of York Square, Chelsea, License Exempt Repeater & Passive DAS

Client: Sky
Location: 29 Duke of York Square, Chelsea, London SW3 4LY
Number of Tenants: 6 Senior Executives
Solution: Cel-Fi License Exempt Repeater & 3x antenna Passive DAS connected to EE Macro (outside)
Completed: 20th February 2019
Description: Sky’s most senior executives use this 1st Floor office suite in Chelsea most days of the week so it was essential that there was good EE 4G (& 3G) coverage inside

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the offices. Relying on the outside (Macro) signals leaking inside wasn’t an option so we did a survey, identified a suitable nearby EE Mast and install a rooftop Donor antenna and Cel-Fi Repeater in the office’s Riser feeding 3 antennas all connected using coax cables in 1day to provide excellent coverage throughout the office. Call quality & data speeds are just as good as outside and our support desk can monitor this performance remotely “over the air”. Annual coverage walk tests proves the system continues to provide the required performance.

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Sky Osterley, Livingston & Leeds Dock Zinwave Active DAS

Client: Sky
Location: Osterley campus, Livingston campus, Dunfermline, Leeds Dock & Brentwood
Number of Tenants: Osterley 6,000, Livingston 3,000, Dunfermline & Leeds Dock 1,000 each, Brentwood 400 staff & visitors
Solution: Zinwave DAS connected to O2, EE & Vodafone 1-3 Sector Stations
Completed: Osterley 15th June 2016, 1st February 2020, 15th May 2020, Brentwood 20th March 2019, Livingston, Dunfermline & Leeds Dock summer/autumn 2020.
Description: Sky currently use EE for all their corporate mobiles and have vast experience with in-building EE Passive DAS and as a virtual mobile network operator providing Sky

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Mobile to UK consumers over the O2 network. In 2015 they wanted a best in class multi-operator 2G/3G/4G Active DAS solution to provide EE, O2 & Vodafone coverage in their new Head Quarters building, Sky Central, on the Osterley campus. After a competitive tendering process, they chose the Zinwave DAS, designed, supplied, installed, commissioned & maintained by us. After three years of fault free service they chose us to do the same for 14 more sky buildings across England & Scotland, many of which have had their EE Passive DAS replaced by the Zinwave EE, O2 & Vodafone 2G/3G/4G Active DAS.

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Sky Duke of York Square, Chelsea, O2 3G & 4G Pico Cells

Client: Sky
Location: 29 Duke of York Square, Chelsea, London SW3 4LY
Number of Tenants: 6 Senior Executives
Solution: O2 3G & 4G Pico Cells
Completed: 1st May 2018
Description: Sky’s most senior executives use this 1st Floor office suite in Chelsea most days of the week and were responsible for creating Sky Mobile, so it was essential that there

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was O2 coverage inside the offices. Relying on the outside (Macro) signals leaking inside wasn’t an option so we designed, supplied, installed & commissioned O2 3G & 4G Pico Cells in the ceiling with a dedicated O2 backhaul to provide excellent coverage throughout the office. Annual coverage walk tests proves the system continues to provide the required performance.

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